Frequently Asked Questions
Shipping
Orders will ship within a maximum of 5 business days. You will receive tracking information at the time of shipment. Please reach out to us directly with any concerns about your order.
Returns or Exchanges
We do not currently accept returns or exchanges.
Pre-Orders
Payment will be taken upon the placement of your pre-order and your requested size will be crafted in our Parisian atelier. All pre-orders will ship by the date listed underneath the product photo, typically a month or two after the order is placed. Please let us know if you need your pieces for a specific occasion, and we will do our best to meet your deadline.
Custom Orders
If you do not see your size listed or have a special request,please reach out tous directly.
Garment Care
Our bespoke creations are dry clean only and may be gently spot cleaned if needed. For any further advice or inquiries, please do not hesitate to contact us.